intranet

One of the most important aspects of a company is the handling of documentation. Information and data are what give structure and direction to each of the company's actions, so the organization of this information is essential to maintain order in each of the processes executed by the teams. This is why Rootnet included the Documentation submodule in its suite.

A company, regardless of its size, needs all its workers to be in communication and have their tasks, information, documentation (if applicable) and other functions on a single platform. An Intranet network is in charge of just this.

Rootnet offers a wonderful intranet service, integrated with multiple functionalities and modules that will help your company to maintain uninterrupted communication between the different departments.

In today's increasingly competitive and changing world, companies face the challenge of managing their projects and tasks efficiently and effectively. For this, it is necessary to have tools and methodologies that allow them to plan, organize, execute and control their activities, in order to achieve the proposed objectives, satisfy the needs of customers and generate value for the organization.

The loss of time in workflows is one of the main problems that companies face today. For this reason, many of them are looking for ways to streamline tasks and better organize processes, to increase productivity and efficiency.

The Workflows module that we offer at Rootnet can make a big difference in your business, since it facilitates communication and collaboration between teams, allowing you to automate repetitive activities that consume a lot of time and directing the work towards obtaining the expected results.

Within all the services and platforms that you can find in our Suite, Rootnet Service Desk is the only one that is used by three types of users: The administrators, the collaborators, and of course, the clients.

The concept of Service Desk isn’t something new, as a matter of fact, these types of platforms are rather common, however, not many people know how to use them, or how to make the most out of it.

Within the Retail Industry there is such a large amount of products, contacts, and processes that are managed by a single company that it becomes a necessity to be able to give that added value to customers with special discounts and promotions.

The Rootnet Service Desk automates processes (such as requesting technical support, for example). It is an easy-to-use platform that improves productivity and service efficiency in the retail area. With the Service Desk, the company can manage its client's problems in real time, while comparing them with a visualization of the progress made. This offers companies a new way of receiving, handling and managing any doubt, complaint or problem and makes it easier for the company to produce answers and solutions in real time.

With Rootnet Kiosk, starting a workflow is simple. Once the most practical flow has been selected, an authentication phase will come where it will be verified whether you have permissions for said action. Finally, once this process is completed, the fields of the workflow form must be completed in order to finally start the workflow.

The Kiosk add-on is extremely useful to start workflows easily and quickly.

Our Rootnet Suite can help manage your business in the banking industry by automating processes to transform the customer experience into a simple, useful and efficient process. Specifically, there are many benefits that can come from the different Rootnet Suite modules.